Competencies covered

Competency: CHCPAS002 Provide pastoral and spiritual care

Element: 1. Identify ethical, spiritual and pastoral issues requiring support

1.1 Monitor the mental, emotional and spiritual well-being of a client and/or community group
1.2 Consult with the client and/or community to determine specific issues
1.3 Research issues and analyse to determine the client’s and/or community’s needs
1.4 Analyse the client’s and/or community’s situation to identify any immediate pastoral and spiritual care requirements
1.5 Liaise with supervisor and/or coordinating authority to develop a support plan

Element: 2. Provide individual and/or community support

2.1 Establish a trusting and respectful interpersonal relationship with the clients
2.2 Provide opportunity for the clients to explore and discuss significant life events and attitudes
2.3 Provide meaningful ritual, symbol or action relevant to the clients and their rights and needs
2.4 Provide support to significant others including family members and carers
2.5 Collaborate with client’s support networks, community and/or faith group for ongoing involvement and support
2.6 Assist other carers and community members to understand the role of pastoral and spiritual care workers
2.7 Engage in pastoral, ethical and/or spiritual discussion with the client and/or community group
2.8 Provide pastoral and spiritual support in accordance with organisation protocols and ethical and moral guidelines
2.9 Identify issues beyond scope of role and escalate or refer in accordance with organisation procedures

Element: 3. Review and reflect on pastoral and spiritual care

3.1 Review provision of support in accordance with standard review procedures
3.2 Evaluate need for additional support and discuss with supervisor
3.3 Reflect on own performance and identify ways to improve own practice

Element: 4. Participate in professional supervision

4.1 Give and receive feedback constructively and positively
4.2 Act on feedback in collaboration with supervisor and/or mentor
4.3 Seek advice on potential areas for personal and professional development

Element: 5. Maintain records

5.1 Document pastoral and spiritual care in accordance with organisation policies
5.2 Maintain records in accordance with organisation’s policies

Unit Description

This unit describes the skill and knowledge required to identify specific issues and provide appropriate pastoral and spiritual support to a range of clients. Work may be either in a paid or volunteer capacity, across a range of contexts. This unit applies to workers who operate under professional supervision and mentoring by senior workers and/or within the lines of authority of the organisation or belief system.


Understanding pastoral and spiritual care as holistic and person-centered.
Professional associations and coordinating authorities for pastoral care and spiritual services.
Research tools and techniques.
Analysis and interpretation processes.
Types of specialised information sources and how to locate them.
Challenges, issues and milestones relating to different life stages.
Pastoral care verbatim reports.

Unit offerings

Face to face: (Demand based)

Please note

The Unit Offerings listed above are a guide only and the timetable for any year is the final authority. The College may vary offerings based on demand, regulatory requirements, continual improvement processes or other conditions.

This unit may be available in different modes of delivery i.e. online and face-to-face as listed above. The unit content will not differ between these modes of delivery. There will possibly be a difference in the schedule and/or the prescribed assessment tasks, however both will cover and assess the same content.