Relationship to competency standards

Unit Description

This unit describes the skills and knowledge required to prepare for pastoral and spiritual care work either within a specific belief system or in a non-denominational context. Work may be paid or in a volunteer capacity.
This unit applies to workers who operate under professional supervision and mentoring by senior workers or under relevant lines of authority within the organisation or belief system.


Legal and ethical considerations for pastoral and spiritual care work and how these are applied to individual practice.
Issues that breach or impact an individual’s rights.
Organisational policies, protocols and practices relation to pastoral and spiritual care.
Records maintenance requirements.
Specific denominational or organisational protocols, including denominational doctrines.
Verbal and non-verbal communication techniques including body language, language style, active listening, questioning principles and practices for establishing and maintaining appropriate interpersonal relationships.
Boundaries and limitations of role.
Referrals including relevant support agencies.

Teaching Strategies

Unit offerings

Face to face:

Please note

The Unit Offerings listed above are a guide only and the timetable for any year is the final authority. The College may vary offerings based on demand or other conditions.

This unit may be available in different modes of delivery i.e. online and face-to-face as listed above. The unit content will not differ between these modes of delivery. There will possibly be a difference in the schedule and/or the prescribed assessment tasks, however both will cover and assess the same content.