Competencies covered

Competency: CHCGRP001 Support group activities

Element: 1. Identify the purpose of the group

1.1 Identify and determine activities which meet the group purpose with members of the group,
1.2 Discuss and agree rules for group behaviour with all group members as a participant
1.3 Identify, acknowledge and respect individual differences of workers and group members
1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role
1.5 Keep records of group interactions according to organisation documentation requirements

Element: 2. Establish and maintain group relationships

2.1 Confirm role played by self and other group members
2.2 Encourage participation of other group members
2.3 Model clear communication and encourage group members to use clear and appropriate communication
2.4 Ensure communication and interactions with group are appropriate to aim and purpose of group
2.5 Implement appropriate processes to address breaches of behaviour according to organisation protocols
2.6 Encourage participants to abide by agreed behaviours
2.7 Promote group achievements in a way which motivates and recognises participants’ efforts

Element: 3. Organise resources for group activities

3.1 Identify support and resources to achieve the objectives of the group
3.2 Provide information to group about resources available and guidelines for their use
3.3 Encourage cooperative approach to the use of resources
3.4 Complete reports on use of resources according to organisation procedures

Unit Description

This unit describes the skills and knowledge required to participate in, and provide general support for, group work. It does not include the leadership or facilitation of groups.
This unit applies to individuals involved group work in a range of community service settings. They work according to established organisation procedures.


Nature of groups and the way they operate at an overview level.
Legal and ethical considerations for group work, and how these are applied in organisations and individual practice.
Policies and procedures.
Communication techniques and how they are used within groups.
Resources that can be provided to groups.

Unit offerings

Face to face: (Demand based)

Please note

The Unit Offerings listed above are a guide only and the timetable for any year is the final authority. The College may vary offerings based on demand, regulatory requirements, continual improvement processes or other conditions.

This unit may be available in different modes of delivery i.e. online and face-to-face as listed above. The unit content will not differ between these modes of delivery. There will possibly be a difference in the schedule and/or the prescribed assessment tasks, however both will cover and assess the same content.