Relationship to competency standards

Unit Description

This unit describes the skills and knowledge for education support workers to undertake administration and basic computer tasks in the education environment where administration is not the main focus of work.

This unit applies to education support work in a variety of contexts and the work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional.


Boundaries between teaching and education support roles in the provision of information about students.
Policies and procedures of the organisation that apply to record-keeping and documentation preparation.
Policies of child safety, confidentiality, security and circulation of records.
Implications for the education support role of legislation relating to child safety and privacy.

Teaching Strategies

Unit offerings

Face to face:

Please note

The Unit Offerings listed above are a guide only and the timetable for any year is the final authority. The College may vary offerings based on demand or other conditions.

This unit may be available in different modes of delivery i.e. online and face-to-face as listed above. The unit content will not differ between these modes of delivery. There will possibly be a difference in the schedule and/or the prescribed assessment tasks, however both will cover and assess the same content.