Relationship to competency standards

Unit Description

This unit describes the skills and knowledge required to effectively communicate with students and colleagues.

This unit applies to education support work in a variety of contexts and the work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional.


Stating and maintaining expectations.
Principles and practices to enhance sustainability in the workplace.
Organisation policies and procedures relating to communicating with and about students.
Requirements of anti-discrimination legislation.
Stages of child development in relation to communication.
Confidentiality in relation to information about children.
Developing positive interpersonal relationships with members of the school community.

Teaching Strategies

Unit offerings

Face to face: (Demand based)

Please note

The Unit Offerings listed above are a guide only and the timetable for any year is the final authority. The College may vary offerings based on demand, regulatory requirements, continual improvement processes or other conditions.

This unit may be available in different modes of delivery i.e. online and face-to-face as listed above. The unit content will not differ between these modes of delivery. There will possibly be a difference in the schedule and/or the prescribed assessment tasks, however both will cover and assess the same content.